General Terms and Conditions for MrPunter.

Version 1.6 | Last Updated: 28.05.2025

Introduction

  • Agreement to Terms: By accessing or engaging with any part of example.com (the "Website"), you confirm your acceptance of these General Terms and Conditions, alongside our Privacy Notice, Cookie Notice, specific promotional terms, game-specific rules, and any additional terms applicable to certain services or sections of the Website (collectively, the "Terms"). If you disagree with any part of the Terms, refrain from using the Website.
  • Priority of Terms: Should there be any inconsistencies, terms related to advertising campaigns, bonuses, and special promotions will supersede these General Terms.
  • Language and Modifications: The English version of the Terms is the authoritative one, with translations provided solely for convenience. You are responsible for checking for updates, and your continued use of the Website after changes indicates your agreement to them.

Regulatory Requirements and Restrictions

  • Eligibility: To use the Website, you must be at least 18 years old and meet the legal age requirement in your jurisdiction. You guarantee compliance with these age rules and must exit the Website if you are under 18.
  • Legal Responsibility: We do not guarantee the legality of your use of the Website in your region. It is your duty to confirm that online gambling is permitted where you are. If it becomes illegal, you must close your account immediately.
  • Restricted Territories: Individuals from countries such as Afghanistan, Belarus, China, the United States, and others listed on the Website (the "Excluded Jurisdictions") cannot register or deposit funds. This list may be updated at our discretion, and you must ensure you are not in a restricted area.

Your Account

  • Registration Limits: You are allowed only one account per individual, household, address, phone number, email, and IP address. Additional accounts ("Duplicate Accounts") will be terminated, with any winnings or bonuses forfeited.
  • Security: Keep your login credentials private. You are accountable for all actions taken under your account, and we are not responsible for unauthorized access resulting from your negligence.
  • Closure: You may request account closure via support@example.com if no funds or pending withdrawals remain. We may also close accounts at our discretion without explanation.

Your Assurances

By using the Website, you assure that:

  • You act for yourself and are legally capable.
  • You are not addicted to gambling or using the Website while impaired.
  • All provided information is accurate and will be updated as needed.
  • Funds used are legally obtained, and you are not colluding with others.

Identity and Verification Checks

  • Documentation: We may request proof of identity, address, or fund sources. Submit these within 30 days, or your account may be suspended or closed.
  • Process: Verification typically takes up to 10 days but may extend if additional checks are needed. Third-party services may assist in this process per our Privacy Policy.

Financial Transactions

  • Account Balance: Your balance is not a bank account, lacks insurance, and earns no interest. Deposits and withdrawals use approved payment methods registered to you.
  • Refunds: Refunds are rare but may occur due to technical errors if requested within 24 hours. Verification may delay or deny refunds.
  • Withdrawals: Subject to verification and a minimum 1x wagering requirement. We may cancel withdrawals if fraud is suspected.

Bonuses and Promotions

  • Conditions: Bonuses come with specific terms, including wagering requirements, and are limited to one per person or household.
  • Discretion: We may refuse or revoke bonuses at our sole discretion, especially if misuse is detected.

Betting and Gambling

  • Bet Finality: Bets are final once placed and cannot be canceled by you. We may refuse or void bets at our discretion.
  • Results: Game outcomes rely on a Random Number Generator, with our records being conclusive in disputes.
  • Liability: We are not responsible for losses incurred through gambling.

Prohibited Activities

  • Misuse: Using the Website commercially, fraudulently, or for cheating is forbidden. Such actions may result in account closure, forfeiture of funds, and legal reporting.

Liability Limitations

  • Disclaimer: We are not liable for losses or damages from your use of the Website, including errors, fraud, or external factors beyond our control.

Website Changes

  • Updates: We may alter the Terms at any time. Continued use post-changes signifies your acceptance.

Communication

  • Electronic Notices: You agree to electronic correspondence. Ensure your contact details are current, as we are not liable for missed communications.

Complaints Process

  • Submission: Email complaints to support@example.com. We aim to respond within 10 days, though complex cases may take longer. External resolution options are available if needed.

Governing Law

  • Jurisdiction: Disputes are resolved under the laws applicable to the Company’s operating jurisdiction.

Territorial Game Restrictions

  • Game Availability: Some games may be unavailable in certain regions due to provider policies. You confirm you are not in these restricted areas when playing.

Sports Betting Rules

General Rules

  • Bet Acceptance: We accept bets on sports and events ("Events"). Bets violating these Terms may be voided.
  • Eligibility: You must not be a sports participant, official, or have insider knowledge affecting Event outcomes.

Betting Conditions

  • Odds: Bets follow the current "odds line," which we may adjust. Pre-change bet terms remain unchanged.
  • Finality: Bets are non-cancelable once confirmed. Outcomes are settled based on official results.

Event Interruptions

  • Postponements: Bets remain valid if an Event starts within 48 hours of the scheduled time; otherwise, they may be voided.
  • Abandonments: For started but unfinished Events, determined markets stand, while others may be voided, with exceptions for sports like tennis.

Results and Disputes

  • Settlement: Bets are settled per official results, with our decisions final in disputes unless corrected within 24 hours.

Annex 1: Shop

  • Exchanges: Players can swap Coins for Bonuses, Bonus Spins, or Freebets, each with:
    • Bonuses: 40x wagering within 10 days, max payout 5x the bonus.
    • Bonus Spins: Activate within 7 days, 40x wagering on winnings, max payout 50 EUR or equivalent.
    • Freebets: Use within 24 hours in Sports, 3x wagering on winnings at odds of 2.10+ within 30 days.
  • Earning Coins: Gain 1 Coin per 100 EUR (or equivalent) wagered in casino games, 5% of deposits, or via tournament rankings.

Annex 2: Bonus Crab

  • Eligibility: All promotion-eligible players get one daily Claw Machine try with a minimum deposit (eავ

e.g., 10 EUR).

  • Mechanics: One try per 24 hours, 30 seconds to win:
    • Cash: 1x wagering before withdrawal.
    • Bonuses: 50x wagering, max 5x bonus payout.
    • Free Spins: 40x wagering on winnings, max 50 EUR payout.
    • Coins: Added to Shop balance.
  • Wagering: Max bet 5 EUR (or equivalent) until requirements met within 10 days.

Annex 3: Gamification

  • Elements: Includes Coins, Weekly Challenges, and One-Time Challenges.
  • Coins: Earn via challenges or tournaments.
  • Weekly Challenges: Casino and Sports sections; earn Coins by meeting bet conditions (e.g., 1 Coin per 100 EUR bet in Sports, fixed points in Casino).
  • One-Time Challenges: Earn Coins for achievements, no specific order required.